Job Summary
The Sales Manager oversees and leads the activities of the sales department.
Supervisory Functions
- Hires and trains account managers and staff.
- Organizes and oversees sales funnel, accounts, territories, and performance.
- Collaborate with marketing to develop strategies for reaching sales targets.
- Stay up-to-date on market trends, competition, and industry developments.
- Identify potential customers and generate new business opportunities for the company.
- Collaborate with Operations and Production to help with forecasting and proactively addressing problems.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees following company policy.
- Maximize business opportunities with new and existing clients by building and maintaining client relationships.
- Organize, update, and maintain customer base accounts in CRM as needed.
- Attend networking events and trade shows to build relationships and generate leads.
- Assist the Finance department as needed with collecting deposits and final payments.
Job Duties and Responsibilities
- Provides leadership, and motivation, and encourages the sales team to ensure quotas are met – LMA.
- Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
- Assigns territories and sets quotas for sales teams.
- Provide support in marketing efforts, including establishing goals, planning, and oversight.
- Work with the President to establish revenue and profit objectives for new business development.
- Report on sales activities (quotes, orders, etc.) and send out Daily/Weekly/Monthly Sales Reports.
- Provide support for sales and marketing events and exhibitions as required; attend as required.
- Close new business deals by coordinating requirements of the customer vs. USI, developing and negotiating contracts, and integrating contract requirements with business operations.
- Ensure all correct information is on OA (email, address, attn, PO/job number).
- Consults with potential customers to understand their needs; identifies and suggest equipment, products, or services that will meet them.
- Resolves customer complaints or disputes, staffing problems, and other issues that may interfere with sales.
- Collaborate with executive leadership to develop sales quotas and strategies.
- Prepares sales budget, monitors and approves expenses.
Skills and Qualifications
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills with proven negotiation skills.
- Strong supervisory and leadership skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
Physical Requirements
- Prolonged periods of sitting at a desk and working from a computer.
- Occasional travel locally and out of state.